MY WOLF LIMITED

📌 1. Privacy Policy – MY WOLF LIMITED

At MY WOLF LIMITED, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not use our services.

📌 2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
• Profile Data: Information about your dog, including name, breed, age, training progress, and health records (optional).
• Usage Data: Information about how you use our platform, including lesson progress, bookings, and interaction with trainers.
• Device Data: Device type, operating system, browser type, IP address, and other technical information.

📌 3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform.
• Personalize your training experience and recommend relevant content.
• Process bookings and manage your training schedule.
• Communicate with you about updates, promotions, and support.
• Monitor and analyze usage trends to improve our services.
• Comply with legal obligations and enforce our terms of service.

📌 4. How We Share Your Information

We do not sell your personal data. We may share your information in the following cases:

• With Trainers: Your name, dog's name, and training preferences are shared with trainers you connect with.
• Service Providers: Third-party vendors who help us operate the platform (e.g., hosting, payment processing, email delivery).
• Legal & Safety Reasons:
  • Comply with applicable law or legal process.
  • Respond to lawful requests from government authorities.
  • Protect the rights, property, or safety of MY WOLF LIMITED, MyWolf, our users, or others.
  • Detect or investigate fraud, security issues, or other unlawful activity.

With Your Consent

We may share your information with third parties when you have provided appropriate consent or otherwise directed us to do so.

📌 5. Data Security

MY WOLF LIMITED takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

📌 6. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce our agreements, and comply with applicable legal obligations.

When personal information is no longer required, we may delete it, anonymize it, or securely dispose of it in accordance with applicable law.

📌 7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include:

• Access: Request access to personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account or personal information, subject to applicable legal requirements.
• Restriction: Request that certain processing of your information be restricted.
• Objection: Object to certain types of processing where permitted by law.
• Data portability: Request certain information in a portable format where applicable.
• Marketing preferences: Opt out of promotional communications at any time.

You can exercise applicable rights by contacting us using the contact details in Section 10.

We may need to verify your identity before processing certain requests.

📌 8. Children's Privacy

MY WOLF LIMITED is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate action.

Where applicable law establishes a different minimum age for processing personal information without parental consent, that legal requirement will apply.

📌 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will publish the updated Privacy Policy on this page and update the "Last updated" date.

If changes are material, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

📌 10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact MY WOLF LIMITED (MyWolf):

MY WOLF LIMITED
STENNINGS
WELLS ROAD, LATCHAM
WEDMORE
BS28 4SB
United Kingdom

Developer name: MyWolf
Email: viola@whiteswissshepherduk.com
Phone: +44 7800 991373
Website: https://whiteswissshepherduk.com/